product strategy

The Immutable Customer

Technology evolves, delivery methods transform, but human nature remains remarkably consistent.

6 minute read

I recently sat in a strategy session where a team spent hours debating whether to rebuild their underlying backend engine using the “latest and greatest” framework. The discussion covered algorithms, infrastructure costs, and competitive benchmarks.

From Agentic Hype to Strategic Reality

Cutting through vendor marketing to build practical frameworks for successful agentic AI implementation.

14 minute read

Every week, another vendor slides into your DMs with promises of “revolutionary agentic AI solutions” that will “transform your entire business.” The marketing drumbeat is deafening: Gartner names agentic AI as the top strategic technology trend for 2025, IBM declares 2025 “the year of the agent”, and McKinsey positions agents as “the next frontier” of AI innovation.

The Data Product Flywheel

Treating data as a product to increase value and decrease costs.

5 minute read

McKinsey’s recent article “The missing data link: Five practical lessons to scale your data products” has hit on something I’ve been advocating for years: treating data as a product rather than a project or resource. While I’m typically wary of consultancy research (aren’t we all?), this piece validates much of what we’ve observed in the field about the transformative power of data product thinking.

Beyond Chatbots: The Quiet Power of Invisible AI

How product leaders can move past AI gimmicks to create genuine value through strategic implementation.

9 minute read

We’ve all seen it—-companies rushing to slap “AI-powered” on their marketing materials while implementing little more than basic automation or, worse, glorified if/then statements. The current marketplace is brimming with products that tout AI capabilities but deliver minimal value beyond the initial novelty.