The most powerful tool in a leader’s arsenal isn’t the ability to provide all the answers—it’s knowing how to ask the right questions.

You’ve been filing bug reports your entire digital life—you just didn’t know it.

Technical complexity is the enemy of shared understanding. When presenting complex product concepts, data analyses, or system architectures, the gap between your expertise and your audience’s comprehension can quickly become a chasm.

Feedback is the lifeblood of product development—when delivered effectively. Too often feedback sessions devolve into unfocused discussions, personal criticism, or ambiguous suggestions that leave everyone confused about next steps.

As organizations continue to cancel events, many companies are also pushing employees to work remotely. For those of us who have been working remotely for years, this is just another day. However, for those new to remote work and managing remote teams, it can be a huge shift in worker dynamics. For many, employee trust rears its head.

This little discussion was initially prompted by an old Information Week’s article of “Stay Ahead With Soft Skills” aimed at computer programmers and “techies”; however, while project management and such are great skills—especially in agile development–the most important skill is communication.