Product Management

The Data Product Flywheel

Treating data as a product to increase value and decrease costs.

5 minute read

McKinsey’s recent article “The missing data link: Five practical lessons to scale your data products” has hit on something I’ve been advocating for years: treating data as a product rather than a project or resource. While I’m typically wary of consultancy research (aren’t we all?), this piece validates much of what we’ve observed in the field about the transformative power of data product thinking.

Beyond Chatbots: The Quiet Power of Invisible AI

How product leaders can move past AI gimmicks to create genuine value through strategic implementation.

9 minute read

We’ve all seen it—-companies rushing to slap “AI-powered” on their marketing materials while implementing little more than basic automation or, worse, glorified if/then statements. The current marketplace is brimming with products that tout AI capabilities but deliver minimal value beyond the initial novelty.

Delivering Delight in 15 Seconds

How enterprise software can deliver consumer-grade experiences in a blink

8 minute read

A decade ago, I challenged development teams to create “joy in 15 seconds.” Back then, it was revolutionary to expect enterprise software to deliver immediate satisfaction. Today, it’s table stakes. The modern user—conditioned by TikTok’s instant dopamine hits and Amazon’s one-click purchases—demands even faster gratification from every digital experience, including workplace tools.

Project vs. Product: Is Your Org Holding You Back?

Do you have the right 'PM' for the job?

5 minute read

In technology and business, project and product management are two significant but often confused roles. Although the term “PM” can refer to either function, the goals behind both reflect drastically distinct ways to generate value - with significant effects on the performance of your company.

Ethics by Design: Embedding Responsible AI Principles

A practical approach to integrating ethical considerations throughout the AI product development lifecycle.

7 minute read

The era of “move fast and break things” is giving way to a more thoughtful approach to technology development—particularly when it comes to artificial intelligence. As AI systems become integrated into the critical aspects of our lives, the ethical implications of these technologies can no longer be treated as an afterthought or relegated to a long-forgotten compliance checklist.