When software behaves unexpectedly, developers don’t throw up their hands and declare the code “just difficult.” They debug—systematically identifying and fixing the problem. Yet when our leadership runs into similar issues—team conflicts, missed deliverables, communication breakdowns—we often attribute these to personalities or circumstances beyond our control.

The gap between what’s possible and what’s actually achieved often comes down to one critical factor: mindset.

I’ve spent the past week working with a brand new team–new business unit, new faces, new talent.

The landscape of work has transformed dramatically in recent years. What was once considered a temporary adjustment during global disruption has evolved into a permanent shift in how teams function. According to Buffer’s State of Remote Work 2023, an overwhelming 98% of remote workers want to continue working remotely for the rest of their careers, with 91% reporting a positive experience.

The past ten years or so, be it in an official capacity or consulting, I’ve worked with various organizations to coach and lead high-performing teams. While I’ve spent most of my career in the technical space, I’ve had the privilege and honor to work with and help lead some amazing digital product teams the past three years.